Welcome to Mystic Boutique
These Terms & Conditions govern your use of the Mystic Boutique website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing from us.
About Us
Mystic Boutique is an online retail store offering beauty, personal care, accessories and lifestyle products to customers.
For customer enquiries, please contact us using the contact details provided on our Contact Us page.
Using Our Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or interfere with anyone else’s use of the website.
We reserve the right to update, modify or withdraw parts of the website without prior notice where necessary.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate and up to date.
However, colours and appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, update product information or change product availability at any time.
Prices and Payments
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
The total price of your order, including any applicable delivery charges, will be shown during the checkout process before you complete your purchase.
Payment must be successfully authorised before an order can be processed.
We reserve the right to refuse or cancel an order where there is a genuine pricing, stock or payment error.
Orders and Acceptance
When you place an order, you are making an offer to purchase the selected products.
After placing your order, you will receive an order confirmation by email. This confirmation does not necessarily mean that your order has been accepted.
An order is accepted when we confirm that it has been processed for fulfilment.
If we are unable to fulfil your order, we will contact you and provide a refund for any payment already made.
Delivery
We aim to process and dispatch orders within the estimated timeframe provided at checkout.
Delivery times may vary depending on the destination, courier and circumstances outside our reasonable control.
For more information about delivery times, please see our Shipping & Delivery information.
Returns and Refunds
We want you to be satisfied with your purchase.
If you wish to return a product or request a refund, please refer to our Refund and Returns Policy, which explains the applicable requirements and procedures.
Nothing in these Terms & Conditions affects your statutory rights under applicable UK consumer law.
Faulty or Incorrect Products
If you receive a product that is faulty, damaged or different from what you ordered, please contact us as soon as reasonably possible.
We will review the issue and, where appropriate, provide a replacement, repair or refund in accordance with your statutory rights and our Refund and Returns Policy.
Intellectual Property
All content on the Mystic Boutique website, including text, graphics, logos, images, product information and other materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify or commercially use our website content without our prior written permission, except where permitted by law.
Website Availability
We aim to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend access to the website for maintenance, updates or other operational reasons.
Limitation of Liability
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
We are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products or applicable legal requirements.
Any updated version will be published on this page with the relevant date.
Governing Law
These Terms & Conditions are governed by the laws applicable in the jurisdiction in which Mystic Boutique operates, subject to applicable consumer protection laws and your statutory rights.
Contact Us
If you have any questions about these Terms & Conditions, your order or our products, please contact us through our Contact Us page.
Last updated: August 2026